Frequently Asked Questions


What are bundles?

Bundling or kitting is the process of combining 2 or more catalog items into an offering or listing. Before today, to create a bundle and new bundle listing, the seller would need to manually create the listing, images, and bundle tracking data.

Do you have a phone number?

We have an emergency number available to clients. Although, due to high volume interest we implemented a custom ticketing / message center that is similar to your own email box just for contacting us as well as a chat support system.

What are the hours of the chat support?

Chat support will be available Monday through Friday from 9am - 5pm PST.

How is inventory tracked for my bundles?

Inventory is tracked through the combination of the products associated with the bundle individually. A bundle listings acts like any other listing, although when you sell a bundle you will need to deduct the inventory from each of the products manually or if you use a order management system that supports kits or bundles this can be done automatically and Bundlr can integrate with your system to ensure your bundles are updated accordingly.


Why do I need UPCs?

Amazon requires UPC codes to create new listings, as the bundles being generated are considered new listings a unique UPC code is needed.

How do I purchase UPC codes?

UPCs can be purchased through Bundlr. Or you can purchase UPCs from GS1 or an alternative source. Although Bundlr allows you to verify your UPCs are not used on Amazon, there is no guarantee that a non GS1 purchased UPC will be a valid UPC on Amazon.

Can I upload my own UPCs?

Yes, Bundlr allows you to add your own purchased UPCs and verify they are unused on Amazon.


When will my listings import into my account?

Listings will automatically sync when you connect your marketplace account to Bundlr.

When will I see my bundle on Amazon?

As long as there are no restrictions on your account to list products within a certain category or brand, you should expect to see your new bundle on Amazon within 8 hours according to Amazon. Although, we have experienced a much faster timeline when listing bundles.

Subscription / Billing

What payments are accepted?

All major credit cards are accepted.

Bundlr, Inc. specializes in services for online merchants to leverage and maximize their catalog.

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